Case studies


Preparing for the Market Entry of a Premium Skincare Brand

A well-known Dermatologist Skincare brand from the US wanted to develop a winning strategy for entering the Asian market- starting with the very challenging Japanese market. The client dedicated a lot of care and time on adjusting their products to the market specific needs and requirements, while forming a compelling business proposition as an MLM.

Photo by Ron Lach on Pexels


  • Market landscape mapping incorporating desk research and semiotic analysis
  • Expert interviews with skincare professionals (online & print media)
  • Ethnography home visits to observe Japanese’s skincare routines
  • Focus groups incorporating Brand DCode to pinpoint positioning with target customers across the different age and skincare needs spectrum
  • Product home placements and evaluation via interviews
  • Japan immersion and activation workshop with the client team in San Francisco


A clear roadmap for market entry, which pinpoints brand positioning and informs product lines development, which takes advantage of the ‘white space’ identified in the category

“I wanted to take a moment and thank the Carter team for working around our busy schedule and making the Japan day presentation a huge success. It was evident that a lot of work and thought had been put into crafting the presentation in a way that was insightful and engaging. Thanks to your input and outstanding delivery, we spent five hours on the insights and literally had to pull people out of the room. The audience included our founders and CEO as well as most of the senior team and our team of Directors from New Market Development. It’s clear that you have a wonderfully talented team and even more clear to me that we made the right choice in partnering with you.”

- Client voice
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